What is ISO?
The International Organization for Standardization was founded in 1946, in Geneva, Switzerland, to create and maintain international standards for the manufacture, testing and quality of products from credit cards to software to quality systems.
Today, the organization is comprised of government, business, and industry representatives from over 100 nations worldwide, and ISO 9001 registration has become the world standard for quality system excellence.
ISO 9001 is the organization's quality standard developed specifically for manufacturing and service companies like The Garland Company. The ISO 9000 family of standards provides a measure by which to judge a company's total involvement in and commitment to a philosophy of continuous improvement and customer satisfaction.
What ISO Registration Means For The Garland Flooring Customer...
- Products and services that are monitored for consistent quality
- The ability to compete and perform on a global basis
- Reduced liability
- Customer focused organization
- Continual improvement of products and services
- Long-term solutions you can count on
Quality Raw Materials
At Garland, quality is an attitude that is demonstrated by every employee, not only in manufacturing, but also throughout our operations. Every Garland-manufactured product begins with raw materials of the highest quality. Our product line includes over 200 different products representing various combinations of reinforcement materials, surfacing materials, polymer components, and specific additives such as fire retardants, fibers, and fillers. Through vertical integration, Garland Flooring is frequently able to implement the same rigorous quality standards that are applied to our end products, to our raw materials.
When not manufactured through a Garland Flooring subsidiary, these raw materials are provided through long-term partnerships with material suppliers who are as committed to quality as we are. With degreed scientists on staff, Garland Flooring routinely tests and tracks all shipments to make certain they meet our stringent specifications prior to being incorporated into our manufacturing process. Our process is one that observes rigid standards set within the ISO 9001:2000 Quality Management Systems.
Quality Products
Garland's manufacturing is dedicated to quality--not quantity--production. We were one of the first manufacturing facilities in Cleveland to unionize and that relationship continues to grow even in today's business environment. Our plant workers include many long-time employees who are able to discern variations in batch consistency even before QC has run its checks.
